Search Ideas by Author
Search Results for Author 'Ward, Morgan K.':
1 result(s) found
Why Customers Put Up With Rude Luxury Shop Assistants
Idea posted: December 2016
Institutions: University of British Columbia Sauder School of Business Southern Methodist University Edwin L. Cox School of Business
Authors:
Any consumer who has entered a high-end luxury shop and been treated with disdain by the sales clerks will understand the meaning of ‘retail rejection’. Many luxury companies are trying…
READ MORE PIN TO MY IDEAS Idea #640
Browse By Subject
Leadership & Change
Innovation & Entrepreneurship
CSR & Governance
Learning & Behaviour
Operations
Strategy
Marketing
Loading...